Privacy Policy

Who we are

We are the Wendy House Centre, situated at 231 Shady Road, Muldersdrift – a leading manufacturer of top-quality Wendy Houses.  Our website address is:


What personal data we collect and why we collect it



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Contact forms

 Once a contact form is completed and submitted, your contact information is processed and stored in order for the sales team to answer any queries (sales, support, account) or to prepare and submit a quotation.

Online Orders

Any orders placed on the website require that each customer provide contact information and delivery address (if delivery option is chosen). Information will be used for bookkeeping, fulfill deliveries and potentially future marketing.

Online Payments

All payment transactions are facilitated by Payfast (, a secure payment gateway. No credit card information is stored on the Wendy House Centre / Pick-A-Wendy site. Payfast provides the following payment methods: credit card and Instant EFT.


Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

What are cookies?

‘Cookies’ are small text files that may be stored on your device when you visit our website. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about ‘You’ may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use, Many websites use cookies and you can find out more about them here

Why do we use cookies?

Cookies serve a number of useful purposes for you, including:

  • Granting you access to restricted content and unique promotions.
  • Tailoring our website’s functionality to you personally by letting us remember your location, device type and preferences.
  • Improving how our website performs.
  • Understanding who our audience is, so that we can provide content most relevant to you.
  • Allowing third parties to provide services to our website.
  • Helping us deliver interest-based advertising where appropriate in compliance with the applicable laws.

Types of cookies we use:

We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount time, or they may persist on your device until you delete them.

We use the following types of cookies on our website:

Persistent cookies – these are cookies that may remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

Session cookies – these are cookies that are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Functional cookies – these are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and password, or settings.

Advertising cookies – these are cookies that matches your interests or web searches with applicable advertising campaigns on our website. We use them to provide you with advertising that we think you might find useful.

Social media cookies – these are cookies that integrate with social media platforms. We use them to help you share content from our website to your chosen social media platform.

Third party cookies – these are cookies that some of our business partners use on our website. We have no access to or control over them. Information collected by any of these cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

Removing cookies

Your internet browser generally accepts cookies automatically, however you can often change this setting to stop accepting them. You can also delete cookies manually. Click here

Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary, or cause the website to forget your preferences. 


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.




Who we share your data with

If you request a password reset, your IP address will be included in the reset email.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Visitor comments may be checked through an automated spam detection service.


Your contact information


Additional information


How we protect your data


What data breach procedures we have in place


What third parties we receive data from


What automated decision making and/or profiling we do with user data




The Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act, 2000, as amended (PAIA) came into effect on 1 July 2021.

Under POPIA, you have the right to be notified about your personal information which is held by Wendy House Centre / Pick-A-Wendy and the purpose for which it is held. This legislation is designed to protect how your data is used, stored and processed and, more importantly, to secure the integrity and confidentiality of your personal information and to prevent unlawful access to it.

Wendy House Centre / Pick-A-Wendy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined in the Promotion of Access to Information Act 2 of 2000 (PAIA).


While POPIA protects your personal information, the PAIA promotes access to that information. A PAIA manual, which describes which records are being held and how these records can be accessed, is available on our website. Click here