Need to Know & Guarantee

A Wendy House is a long-term commitment and it is important to make the right choice. We have put together a list of important considerations for your Wendy House purchase decision.

Our Roots Run Deep, Anchored By Years Of Successful Operation

Since 2010, we’ve been meticulously crafting durable, high-quality Wendy Houses that stand the test of time. This extensive experience has allowed us to continually refine our designs, perfect our construction techniques, and source only the most reliable materials.

Our years of successful operation are evident in our large, established production facility which is well-equipped to handle projects of any scale. We have successfully executed thousands of one-off installations and numerous large multi-unit endeavors. Every aspect of our work is handled with a clear understanding and methodical approach, leading to a seamless execution in every job we undertake.

Explore Our Product Range In-Person

We have 20 of our most popular Wendy Houses in stock which you are welcome to come and view. This is unique to our company and something we pride ourselves in, so please do come.

We will happily show you our different products and you can experience our quality in-person. There is no need to book an appointment or call beforehand, just arrive at any time.

Our business hours are 08:00 – 16:30 Monday to Friday and 09:00 – 13:00 on Saturdays.

We Have A Short Lead Time

Buying a Wendy House is an exciting or urgent thing and we understand not wanting to wait a long time. That’s why we keep our lead time as short as possible. It is typically 3 – 5 business days, depending on stock and delivery slot availability. However, it is often shorter than this because we carry a wide selection of our most popular Wendy Houses in stock. Please contact us to check how quickly you can get your Wendy House!

You Can Move Your Rock Hard Wendy House

If you love something, you shouldn’t let it go… you should take it with you!

A unique feature of our Rock Hard Wendy Houses is that they can be moved from one location to another. This means that if you move house or if you want to change the location of your Wendy House, this can be done. It is as simple as dismantling, moving and reassembling your Wendy House.

If you would like to move your Rock Hard Wendy House, please contact us and we will be happy to guide you.

We Install Come Rain Or Shine!

Rain is no problem for us. If it is raining during your installation slot, we put on our rain coats and smiles and carry on as usual. There is no need to worry about whether or not your installation will happen, it will happen.

No Hidden Costs

At Wendy House Centre, there are no hidden costs. The price is for a ready-to-use structure.

For Delivery & Installation, this includes:

Floors (fully braced and treated),
Window glazing,
Bricks for the installation and levelling,
Delivery up to 60km.

For Collect & DIY, this includes:

Floors (fully braced and treated floor)
Glass and putty for window glazing
Installation kit with the necessary consumables
Touch up paint
Step-by-step easy to follow instructions

Quality Materials, Superior Wendy Houses

You can depend on the quality of our Wendy Houses which have been built with materials selected for their superior performance and appearance.

Our Rock Hard cladding is the first differentiating feature of our Wendy Houses. It is high grade, low maintenance and very durable. But that is not the only place where Wendy House Centre has selected superior materials.

We use planed and machined timber for our framing and floors. This means that our timber has been properly processed for its application. It has been adequately dried and machined to be smooth, uniform and accurately sized. It has also been graded to minimise any defects. Planed and machined timber is a much higher quality than “wet off saw” or “knotty pine”. Here is why:

“Wet off saw” is timber that has just been cut from the log and has not been dried or processed. Its high moisture content makes it susceptible to biological issues like mould, rot, and insect infestation. It also means that it shrinks as it dries, leaving gaps in between the pieces of timber. Wet off saw is suitable for rough construction, where aesthetics is not a primary concern.
“Knotty pine” is easily identified by the presence of knots which vary in size, shape, and distribution. Knots are an inherent weakness in wood which can significantly reduce its building strength. Knotty pine provides a rustic appearance and is not intended for a structural application.

Guarantee

We believe that our Wendy Houses are built to last and are happy to back that claim. All of our Rock Hard Wendy Houses come with a 15-year anti-rot guarantee and a 1-year workmanship warranty.

Frequently Asked Questions

Our Frequently Asked Questions cover the most common queries about our products, delivery, installation, and more. If you can’t find the answer you are looking for, or would just like to speak to a person, please don’t hesitate to get in touch. We are always happy to help and answer any questions you may have!

Do Your Wendy Houses Last A Long Time?

Absolutely! We take all of the necessary precautions to ensure each element of our Rock Hard Wendy Houses are built to withstand the test of time. Our standard features include:

High grade, low maintenance “Rock Hard” cladding offers a modern and superior alternative to traditional wooden Wendy Houses.
Fully framed panel structure ensures strength and durability. Our Wendy Houses do not lean or sag over time.
Heavy duty treated deck floor provides a long-lasting and sturdy floor. Our floors are fully framed and fully treated on all sides.
Full hard corrugated steel roof material to withstand harsh weather conditions.
Well braced door with lockable pad-bolt for a durable door and increased security.
Treated structural framing for strength and durability.
Steel window frames that won’t swell and get stuck. They will continue to open and close flawlessly throughout their life.
Fastened with screws for superior holding power and longevity.

12 months parts and workmanship warranty with no questions asked.

What Material Do You Use?

The material we use is called Rock Hard. It is an imported mineral composite board which has many benefits. This is why we use it:

High grade, low maintenance “Rock Hard” cladding only requires a repaint every 3-5 years with any exterior house paint. This is significantly less than the annual or bi-annual treatment that traditional wooden units require.
Waterproof, fire proof and insect proof meaning water and insect damage on Wendy Houses can be a thing of the past.
Weather resistant “Rock Hard” cladding offers durability meaning your Wendy House will stay looking as smart as the day it is installed.
Cooler in summer and warmer in winter because “Rock Hard” is a super insulator.
100% environmentally friendly with an International Green Guard Certification.

Do You Deliver Your Wendy Houses And Put Them Up?

Yes, we do! Delivery and installation of our Wendy Houses up to 60km from our factory in Muldersdrift is included in our Delivered & Installed price. We do offer delivery and installation up to 150km from our factory at an additional mileage fee. If you would like to read more about our delivery process, please click here.

If you are further than 150km, we have a Collect & DIY option which would suit you best. If you would like to read more about our Collect & DIY option, please click here.

What Does The Technical Information Mean?

Here is a brief description of what the different technical information terms mean:

Wall Height: This is the vertical measurement of the side walls. It is from the floor to the top of the wall.
Gable Height: Our Wendy Houses have a pitched roof. The gable height is the vertical measurement from the bottom of the floor to the top of the roof.
Door Position: This shows which side of the Wendy House the door can be placed on and is determined by the wall height. Wendy Houses with a 1.8m wall height or a veranda will always have the door on the front. Wendy Houses with a 2m wall height can have the door on the front or the side.
Door Size: This is the width (left to right) and height (top to bottom) of the door opening.
Minimum Installation Area: This is the smallest amount of working space that we need to be able to install your Wendy House. It gives us 400mm all around the Wendy House to be able to screw it all together. Please also consider that the door needs to open.
Maximum Slope: This is the largest change in height across the diagonal of the Wendy House that can still allow for a brick install. For example, if the Wendy House is going to be levelled onto bricks, the change in height from the front left corner of the Wendy House to the back right corner of the Wendy House cannot exceed 400mm. If the change in height is bigger than 400mm, then a stilted base or concrete slab is required.
Internal Dimensions: This is the measurement from the inside of the wall on one side to the inside of the wall on the other side. These dimensions are given as front (short side) and side (long side).
Estimated Installation Time: This is how long we expect the Wendy House installation to take from the time we arrive at your property to the time we leave. This may vary slightly depending on how far we need to carry the panels and the ground conditions but it is an accurate estimation.

What Ground Preparation Do I Need To Do?

In general, you do not need to do any ground preparation. When we install, we level the Wendy House onto bricks by placing bricks every 600mm – 800mm throughout the entire floor. This is all included in our delivered & installed price, including the bricks.

If your gradient exceeds 400mm across the diagonal, or if you order a Wendy House that is bigger than 3m x 4.2m, we will need to consider some different levelling options. These options are:

Stilted base. We offer a stilted base as an optional extra for uneven gradients. We dig poles into the ground and attach a wooden frame onto the poles. This creates a level platform on which we then install the Wendy House.
Concrete slab. You can pour a concrete slab which will create a level surface on which to install the Wendy House. We will still place the Wendy House on at least one brick to allow water and air to flow underneath it. This is important to ensure the longevity of your Wendy House floor.

If you are unsure about whether or not you need to do any ground prep, please send us photos and we will be able to tell you what is or is not needed.

Do You Do Custom Designs?

We have limited flexibility in the customisation of our designs. This is because each part of our Wendy Houses have been technically drawn and meticulously designed to incorporate the necessary elements for exceptional strength and durability. This does not mean that our designs are completely rigid.

We have a large selection of standard panel options which we can configure to meet your needs. If you are looking for something specific, please get in touch and we will do our best to accommodate your needs within our range of panels. We would love to hear your ideas and work together to create your perfect Wendy House which will stand the test of time.

What Are Your Payment Terms?

We require full payment upfront before we can deliver or you can collect. If you are at all concerned about this, you are welcome to come to our factory in Muldersdrift and view our products before you pay.

You can also pay a 50% deposit to reserve your Wendy House or book it in to be manufactured. Once it is ready, you are welcome to come and view it, or we can send you photos. Thereafter, you can then pay the balance and we will schedule delivery.

I Need The Wendy House To Go To The Back Of My Garden. Is This Possible?

It is definitely possible! Our Wendy Houses arrive in pre-built panels and are erected on site. This has two main advantages:

Easy access. We can navigate narrow pathways, tight corners, and properties with restricted access. If there is an opening as wide as a pedestrian gate with a 2.4m height clearance, we can get your wendy house to your desired spot.
Remarkably quick and efficient installation process. Our installation times range from just less than an hour to about six hours depending on the size of the Wendy House and the optional extras, specifically roof insulation and stilted bases.

How Long Does The Installation Take?

The size of the Wendy House is the biggest factor determining how long it will take to install. Smaller Wendy Houses can take as little as 45 minutes to install from start to finish and bigger Wendy Houses can take as long as four hours to install, without a stilted base. More specific estimated installation times can be found on our individual product pages.

Do You Offer Any Optional Extras?

While we pride ourselves in our ready-to-use Wendy Houses, sometimes a little something extra is nice to have, We offer the following optional extras at an additional cost:

Roof paint: in your choice of grey or terracotta.
Roof insulation: to help maintain the ambient temperature more. This is a building grade alububble which is silver on the top and white at the bottom. This is recommended when people are spending extended hours in the Wendy House.
Stilted base: this raises the Wendy House onto wooden stilts rather than being installed onto bricks. This is necessary for gradients that exceed 400mm. Stilt height cannot exceed 1m at any point. We will always make the stilts as short as possible for safety reasons.
Extra mileage: for delivery and installation that is between 60km and 150km from our factory in Muldersdrift.

What Happens If You Cannot Install The Wendy House?

If we cannot install the Wendy House for whatever reason, we charge a failed installation fee based on the size of the Wendy House. This is not to make extra money, it simply covers our costs of paying our installer and crew to be there. For units 3m x 4.2m or smaller, the failed installation charge is R1 562. For Wendy Houses bigger than this, the failed installation charge is R3 300.

Do I Need To Organise Electricity For When You Are Here?

No, thank you. We have cordless tools and bring everything we need to get the job done!